State Farm® Insurance Agent Brittanie Portillo McCoy

"Thank you so much for the 5-star review, Quyên! We’re glad to hear Bre provided excellent service. We appreciate your feedback and are here if you ever need anything!"

"Thank you so much for your kind words, Amanda! We’re glad to hear Terri was able to help break everything down clearly for you. It’s important to us that you fully understand your coverage and feel confident in your choices. We appreciate your trust and look forward to assisting you with all your insurance needs!"

"Thank you, Cassie! We’re thrilled to hear you had a great experience and that Terri made the process quick and easy. We appreciate your recommendation and look forward to continuing to support your insurance needs!"

"Thank you, Manny! We’re so glad Terri could provide you with the professional and caring service you deserve. We agree — she’s a fantastic part of the McCoy State Farm team! We appreciate your kind words and look forward to continuing to support you."

"Thank you so much for your kind words and loyalty over the past 15 years! We’re thrilled to hear that Teri went above and beyond to assist you, even during her lunch break. Providing helpful and attentive service is what we strive for every day. We truly appreciate your continued trust in our State Farm team and look forward to serving your insurance needs for many more years to come!"

"Hi Judy! We LOVE hearing this kind of feedback—thank you so much! Edna is a rockstar and we’re lucky to have her on our State Farm team. So glad she could help walk you through everything and make a stressful situation a little easier. Thanks again for trusting us!"

"Thanks so much for the great review, Jake! We're glad we could make things easier for you, even when online payments got tricky. We’re always here to help you & all of your insurance needs!"

"GR, we want to clarify that our team works diligently and is highly trained to handle all policy matters accurately and efficiently. While we understand your frustration, many of the issues you’re describing—such as policy adjustments and document processing—are influenced by complex systems and procedures managed at the corporate level. We stand behind the professionalism of our staff, who consistently strive to provide excellent service. If there have been any misunderstandings or errors, we’re happy to review your account directly to make sure everything is accurate moving forward. Please contact us at your earliest convenience so we can address and resolve these matters promptly."

"Thank you for the kind words! We’re so glad to hear you had a positive experience and enjoyed working with our team. We truly appreciate your support and look forward to helping you again!"

"Thank you for your kind words! We’re so glad you had a great experience and truly appreciate your support. It means a lot to our team!"

"Thank you so much for the wonderful review! We're thrilled to hear you had such a great experience with Terri—she truly is one of a kind! We're lucky to have her on our team, and it’s always great to hear when her personality and professionalism shine through. We appreciate your recommendation and look forward to assisting you again in the future!"

"Thank you so much for your thoughtful and detailed review! We’re honored to have earned your trust over the past two years. Matt, Terri, and the entire Team McCoy are committed to providing honest, personalized service, and it means a lot to hear that reflected in your experience. We’re so glad we could help you find the right coverage at the right price and support you through every step. Your kind words about Terri and our agency truly made our day—thank you again for choosing us!"

"Thank you for your kind words! We’re so glad to hear that Terry provided efficient and patient service. He’s dedicated to making the process smooth for our customers, and we truly appreciate you sharing your experience!"

"Thank you for the wonderful feedback! We’re so glad to hear that Terri and Bre made your experience a positive one. Terri’s patience and dedication to excellent customer service truly make a difference, and we’re happy to know you and your wife felt well taken care of. We appreciate your recommendation and look forward to continuing to serve you!"

"Thank you so much for the review Tony. We appreciate your business!"

"Thank you for sharing your experience! We're so glad Terri was able to walk you through your options and help you make the best decision for your needs. It's great to hear she was helpful and saved you some money too—thanks again for choosing us! 😊"

"Rhae, thank you for the awesome review! "

"John, we’re sorry to hear about your frustration. Our team worked to explore every possible option, including submitting an appeal and a driver exclusion, but we understand your decision to decline those offers. Regarding your refund, it has been processed by corporate this week, and you should receive it soon. If there’s anything else we can do to assist you, please don’t hesitate to reach out."

"Thank you, Sam! We're so glad to hear that we were able to support you with your insurance payment options. We’re always here to help, and we truly appreciate your kind words!"

"Thank you so much for your kind words, Terri! We're thrilled to hear that Patricia provided such patient, friendly, and understanding assistance. She truly cares about helping our customers, and we’re so glad she made your experience a great one. If you ever need anything, don’t hesitate to reach out—we’re always here for you!"

"Thank you, Lawrence, for your 5-star insurance review! We're so glad to hear that we were able to assist you efficiently and guide you through the steps needed during your parking lot incident. We're always here to help, and your feedback is greatly appreciated. If you need anything else, don't hesitate to reach out!"

"Thank you, Linda, for sharing your feedback. We're truly sorry to hear the issues regarding the cancellation of your vehicle insurance. We take these matters seriously and would like to address this as quickly as possible. Please reach out to us directly so we can resolve the situation to your satisfaction. We value your business and hope to restore your confidence in our services."